People Support Specialist

Location Singapore
Job reference BBBH100206_1622303056
Salary Negotiable
Consultant name Kang Abelene Marianne Mrs Rozario Abelene Marianne
Consultant email abelene.kang@experis.com.sg
Consultant contact no. 6551 5320
EA License No. 02C3423
Consultant Registration No. R2089914


People Support Specialist (HR)


Responsibilities

  • Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
  • Ensure employee inquiries are properly researched and handled in the most complete and professional way.
  • Connect with employees by phone and email to explore their needs and determine level of support required.
  • Use your exceptional analytical skills to research and resolve complex and sensitive issues.
  • Take ownership in the employee experience and contribute directly to the company culture for all employees.
  • Obsess over the customer experience in every interaction.
  • Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.


Requirements:

  • Minimum of 3 years related experience in employee support and have good working knowledge of the dependencies between company policies, benefits, payroll and HRIS. Or, you bring a minimum of 4 years of experience in customer service support and a working knowledge of Human Resources. Bachelor's degree or equivalent and relevant work experience



Interested applicants, please submit your resume to: Abelene.kang@experis.com.sg
Abelene Marianne Kang Mrs Abelene Marianne Rozario R2089914
EA License No: 02C3423 Reg No: 199505951H

Kang Abelene Marianne Mrs Rozario Abelene Marianne

EA License No.: 02C3423 | Personnel Reg No.: R2089914

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