Primary Job Responsibilities

• Perform/Lead innovative Delivery Services for customers as defined in a Statement of Work
• Provide task status information and completion time frame estimates to project managers, always keeping in mind the most effective and efficient way to complete the technical tasks assigned
• Inform the Project Manager when a customer request an activity or deliverable that may be beyond the Statement of Work
• Ensure timely submission of deliverables and strategic presentations as defined in the Statement of Work
• Validate with the Project Manager that the completion expectations have been met
• Share knowledge; autonomously aligning personal contribution to the goals and priorities of the team and business
• Participate in strategic project review sessions to share materials or lessons-learned
• Participate actively in client workshops where appropriate
• Demonstrate commitment to personal learning and development through attending approved technical training courses, acquiring approved certifications where necessary and using the acquired knowledge to demonstrate subject matter expertise and be at the forefront of technology innovation
• Create detailed technical designs from high level solution designs, based on customer requirements analysis
• Provide technical subject matter expertise to troubleshoot
• Assist with creation of new innovative delivery collateral and maintenance of existing delivery collateral
• Build relationships with Engagement Managers, Project Managers, Practice Principals, Solutions Consultants, and Solution Architects engaged in service opportunities
• Build positive relationship with customer stakeholders and ensure that customer technical issues get resolved on priority
• Assist the Project Managers to provide regular communication to the Engagement Manager/Practice team/Sales about the status of Delivery Services engagements

Qualifications

• BE/B.Tech/M.Sc./M.C.A/M.S.
• Someone with Hitachi content and core SAN storage knowledge is required
• At least 15 years of hands-on experience in dealing with different storage implementation skills and good understanding of object storage
• Desirable to have cloud implementation skills
• Self-starter who can learn on the job
• Team player who can work in an environment of ambiguity
• Must have good communicate skills
• Must be customer focused
• Must be willing to work flexible hours
• Experience in executing complex migrations.
• Extensive technical consultancy and Service Delivery experience
• Technical subject matter expertise across the practice
• Extensive experience in Hitachi technologies or relevant competitor technologies
• Extensive design, implementation and operational knowledge including involvement in the setup, operation and transition of operational teams and managed services
• Appreciation of multiple technology platforms
• Deep understanding of managed infrastructure technologies and how they can be deployed to client solution requirements

Goel Navneet License No.: 02C3423 Personnel Registration No.: R1982194

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