System Engineer

Location Singapore
Job reference BBBH104248_1629880275
Salary Negotiable
Consultant name Goel Navneet
Consultant email navneet.goel@experis.com.sg
Consultant contact no. 65515581
EA License No. 02C3423
Consultant Registration No. R1982194


Job Title System Field Engineer
Business Division Engineering Summary As a Field Engineer you will provide on-site support for multiple clients, often times visiting several clients in one day.
You will be exposed to and work with multiple technologies and environments; and are responsible for the support and maintenance of server, desktop, and network infrastructure for high profile financial services clients.
Principal Responsibilities

  • Provide technical support for desktop infrastructure and Servers
  • Implement new server and desktop technologies
  • Availability for out-of-hours supports via an on-call rotation
  • Provide client-facing technical support, and communicate in a timely manner with clients per SLA and average response times
  • Update tickets with current and thorough information
  • Submit timesheets per the regional office requirements Knowledge & Experience
  • Minimum 2 years demonstrable 1st and 2nd/3rd line support experience in a similar role (experience with a MSP is a plus)
  • Financial services sector experience but not essential
  • Proven detailed knowledge and experience with the following:
    o Microsoft Server, Active Directory & Microsoft Exchange technologies
    o Citrix XenApp and Xen Desktop
    o SAN
    o Firewall (Cisco ASA, IOS) o LAN/WAN, DNS, DHCP, TCP/P
    o Backup Solutions
  • Ability to:
    o Build / Configure / Manage Windows 2012, 2016, 2019 Servers including Active Directory and File Service o Build / Configure / Manage Exchange 2010, 2013, 2016 o Build / Configure / Manage Windows 7, 8, 10
    o Configure / Manage Office 365, migration experience a plus

    Desired Knowledge:
    o Admin of VMWare and Hyper V environments
    o Network Topologies o Mac OSX
    o Administration of Citrix XenApp and XenDesktop
    o Administration of Public Cloud platforms (e.g. AWS, Azure)
    o Knowledge of Meraki WiFi and network devices
    o Market Data applications e.g. Bloomberg
    o Knowledge of SQL
    o Experience with Powershell

    Desired Certifications
  • Microsoft (MCITP, MCSE)
  • Cisco (CCNA, CCNP)

Goel Navneet License No.: 02C3423 Personnel Registration No.: R1982194

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